There was a time when “voice” was the sole business communication solution. Then, we were introduced to emails, texts, and chats, all of which are extremely useful and are here to stay. But wouldn’t it be nice if there was a communication solution that integrated everything -- voice, messaging, video -- into one platform? That’s where unified communications come in.

As the world’s most popular productivity suite, Microsoft Office tends to receive much attention from cybercriminals. Generally, hackers embed malware in authentic Office files to trick users into unleashing it onto their machines. However, the most recent exploit proves to be much more dangerous than any Office hack we’ve seen.

You’ve heard of ransomware, denial-of-service attacks, and even phishing, but one hacking technique you may not have heard of is the KRACK exploit. This attack takes advantage of a vulnerability in WiFi networks, which puts any device with a wireless connection at risk.

Modern IT systems are generating more data than ever before, and humans can’t keep up. Thankfully, certain tasks have already been offloaded to machines. Even better, Cisco may have a long-term solution to IT management complexities.

Artificial intelligence (AI) and machine learning are extremely useful in helping us sift through massive amounts of information, and networking behemoth Cisco recently announced that they will be incorporating these technologies with two of their services.

At the Ignite conference in September, Microsoft announced that the Teams app will eventually replace Skype for Business as the primary communication tool for Office 365. This is a huge development, and there are undoubtedly many questions that need answers.

As a convenient cloud solution, Office 365 boasts nearly 30 million users. But that’s nothing compared to licensed versions of Microsoft’s productivity suite, which have more than one billion users. Office 2019 was announced in September and it will mean big changes for businesses that want simpler versions of Word, PowerPoint, Excel and more.

In 2003, a manager at the National Institute of Standards and Technology (NIST) authored a document on password best practices for businesses, federal agencies, and academic institutions. Now retired, the author admits that his document was misguided.

When you spend more than eight hours a day staring at a computer screen, it can be easy to lose focus on important tasks. While your device gives you access to some of the most useful applications, an ever-growing number of distractions are vying for your attention.

Your products and services won’t sell, no matter how exceptional they are, if no one knows of their existence. That’s how advertising comes into play. Yet for a small business with a limited budget, an advertisement can cost big. But that's no longer the case, thanks to the cost-effective online advertising platform hosted by Facebook.

Business communication has come a long way since traditional landline calling. Today, it’s all about internet-based phone systems, aka, VoIP. But before investing in VoIP phones, you need to determine how you plan to deploy them -- in the cloud or on-premises.