How to choose the right VoIP solution

Basic internet-based phone calls aren’t new to many of our readers. Skype has been around for over a decade and there are dozens of other free apps with limited features. Picking a voice over IP

 

(VoIP) solution for a small business is still a tricky prospect, though.

Facebook makes space for more relevant posts

Social media has proven to be very influential in shaping people’s lives, affecting everything from one’s mental health to people’s views on certain political parties. To limit this, Facebook has made a decision to limit the posts from business accounts on your News Feed to make room for more meaningful posts shared by your friends and families.

The dangers of distributed spam distraction

Users get around 200 emails in their inbox a day, including work messages, automated payment slips, and everyone’s least favorite email, spam. Spam messages are mostly harmless, but when you get more than 10,000 of them flooding your inbox, you’re probably the victim of a special type of spam attack.

Fighting ransomware with virtualization

Ransomware takes your data hostage and demands a payment for its recovery. While it may seem like there’s no other choice but to pay the ransom, you should never give in to the hacker’s demands. Before the next wave of ransomware comes around, it’s important to protect your business with virtual disaster recovery solutions.

Understanding Office collaboration tools

Office 365 is chock full of so many apps that it’s sometimes difficult to keep track of them all. Sure, you have the most popular tools like Word and Skype for Business, but there are three tools in the lineup that seem like they could be used the same way: Outlook Groups, Yammer, and Microsoft Teams.

Meltdown and Spectre fixes cause problems

It’s been three weeks since one of the worst IT security vulnerabilities in history was announced, and consumers are still receiving mixed messages about how to protect themselves. We usually encourage users to install software updates as often as possible, but when it comes to Meltdown and Spectre, that advice comes with an asterisk.

Why UPS is necessary for network equipment

Fire, flood, storm, and other disasters can lead to power failure and productivity loss. Using uninterruptible power supply (UPS) for computers ensures you never lose unsaved work, but without internet, you’re practically crippled. To avoid that dilemma, we highly recommend using UPSs for your networking equipment, including cable modems, wireless access points, and routers.

How will AI impact internet telephony?

Artificial Intelligence (AI) brings to mind robots that can perform tasks and think like human beings. While that's certainly possible in the future, AI today is simply an intuitive set of technology that automates business processes. It’s been around for decades, and now it’s poised to make significant improvements to VoIP technology.